OTC Policy Scan
Identify and optimize your processes
The benefits of the OTC Policy Scan
Process Optimization
An OTC (Order-to-Cash) Policy Scan helps identify bottlenecks and inefficiencies in your processes. By making detailed analyses of your current workflow, you can identify hidden obstacles and improve process flows. This leads not only to increased productivity, but also to an improved customer experience and faster turnaround times.
Risk Management
With an OTC Policy Scan, you can identify potential risks and ensure that your organization complies with relevant laws and regulations. This not only reduces legal and financial risks, but also strengthens customer and partner confidence in your compliance policies. By implementing proactive control measures, you can avoid unexpected challenges.
Strategic insight
The Policy Scan provides valuable strategic insights through expert recommendations specific to your organization. These recommendations help you not only address current issues, but also lay a solid foundation for future growth and continuous improvement. With a clear strategy, you can strengthen your competitive position and achieve sustainable results.
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Improve efficiency in your Order to Cash cycle.
A streamlined OTC process shortens your payment cycle, reduces the number of incorrect orders and invoices, and strengthens collaboration between departments such as sales, billing and customer service. Moreover, a more efficient cycle improves customer satisfaction, which is essential for building long-term relationships and ensuring your competitiveness.
References
Catherine Vermeiren
Tyco
From the very first meeting, we were introduced to BVCM's professional approach.
Mihaela Ungur
Vos Logistics
Our Romanian employees at Vos Logistics in Cluj-Napoca successfully completed the English-language training courses, Communication with Customers and Colleagues & Telephone Debt Collection.
Najim El Akhssassi
Mobilize Financial Services
We have built a great partnership with BVCM during the year for both our Credit Management and Customer Service activities.
Rick Dijkers
PreZero
Traditionally, we worked with one collection company. However, we needed a good benchmark to assess quality and results. We therefore decided to engage a second party, and that became the BVCM.
Etienne Spaarwater
Motrac Linde
The nice thing about BVCM Collections is that they advocate direct contact with the debtor, calling instead of writing.
Peter van Dijk
Kuehne Nagel
After visiting several collection agencies, our preferred choice was the BVCM. From the conversations, it was quickly apparent that we were dealing with a well-organized collection agency that would complement our collection process.
Elvira de Rijk
Brunel
For many years, Brunel has used BVCM's credit management services; Pre-Collection, Collection, Secondment and W&S, to our complete satisfaction. We see BVCM as an extension of our own activities that provides us with solutions in almost all situations.
Marcel van Beek
Volkswagen Pon Financial Services
In addition to being an excellent collection agency with very good results, BVCM has also proven to be a solid partner for us in the areas of credit management, training, and recruitment & selection.
Erik Prins
Capgemini
For the past 4 years, we have been bringing our regular and complex collection files to BVCM. The collection professionals at BVCM do not stay behind their desks, but go to the client.
Joris ten Westenend
Sligro Food Group
Continually asking what our customer needs are, listening carefully and then responding to our needs
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Kevin Jonkman
Pontmeyer
Over 6 years ago, PontMeyer made the decision to transfer collection files to BVCM. The reason for choosing BVCM was the flexibility and how BVCM went along with our requirements and wishes.
Erik Prins
Capgemini
We can therefore rightly conclude that BVCM is not a standard collection agency, but a true collection partner! Capgemini Nederland B.V. has been bringing both its regular and complex collection files to BVCM for the past 2 years.
Atilla Aytekin
OrangeGames
Recruitment really is a profession in its own right, that much has become clear to me. Very nice to know that there are parties who have built up a network in a niche and can add value.
Arie Zwartewaalsloot
Ingram Micro
Flexibility, commitment, drive and thinking along are among the core values why we have chosen and continue to choose BVCM as a partner.
Fabio Viskovich
G4S Nederland
We have been working with BVCM to our complete satisfaction since January 2017.
Vincent Nikkels
Fletcher Hotels
We do not see BVCM as a regular collection agency, but as a professional sparring partner and also part of our debtor management.
Fonny Grasman
De Haan Westerhoff
A relationship alerted us to the potential added value and professionalism of BVCM.
Astrid van Kampen
Balder Leimuiden
What was our surprise: BVCM achieved a positive result, fantastic!